Forty-seven years in technology.
Thirty-nine leading projects.

Owner · rkdev.biz

Hourly and long-term project management consulting for organizations needing an experienced hand to plan, steer and deliver. Small to large engagements welcome.

Project Manager · Wachter Technology Services, Inc.

Computer vision AI project management. 5–50 member US-based implementation teams from pre-sales to production support.

Programs/Projects Manager · International Business Machines (IBM)

• Jan. 2020 - Jun. 2020 - Project Manager - AI Center of Competency. Spearheaded global AI consulting team of data scientists, architects and technicians in pre-sales workshops and collateral development, “tech talk” production, analytics use case definition, data governance and identification, infrastructure architecture on-premise and hybrid cloud. Managed projects using ServiceNow. Rigorously managed scope to ensure commitments were achieved within agreed time, cost and quality parameters.
• Feb. 2018 - Jan. 2020 - Program Manager - Cognitive Systems Solution Center. Led 9-member global sales enablement competency center to $130M in Cloudera Hadoop, cognitive AI, ML/DL, and big data analytics opportunities. Improved sales ~ 10%. Created project and resource plans, status updates and single accountable party to define, plan, orchestrate and deliver AI strategic initiatives.
• Jan. 2015 - Feb. 2018 - Program Manager - Big Data Systems Center. Managed 9 – 50-member global cross-industry pre-sales teams to support $105MM Cloud, Analytics, Mobile / Social, and Security (CAMSS) POWER8 platforms. Ensured results were of highest caliber with clearly articulated scope and quantifiable business benefits. Defined and tracked project milestones. Developed, maintained and reported on overall integrated delivery plans.
• Apr. 2011 - Dec. 2014 - Project Manager - Global Technology Services (now Kyndryl). Led $50M, and up to 100-member cross-industry project teams through security transition on new accounts and technology refresh, new business projects within existing accounts. Directed large scale, complex projects involving cross-functional teams, multiple internal and external constituencies and matrix partners. Accountable for multiple initiatives including business, operational and IT deliverables.

Independent IT Consultant · Self-employed

• Configured and upgraded Drupal 6 sites, including MySQL setup, for small-business clients
• Provided search engine optimization (SEO) services
• Sold and set up Google Apps for a photography business

Project Manager · Adjility Consulting, Inc.

• Managed Enterprise Contract Management integration projects worth more than $330,000
• Clients included Research In Motion, Freescale Semiconductor, State Farm Insurance and Wyeth Pharmaceuticals
• Designed solutions that saved clients up to 30% over their existing contract-management systems
• Advised clients on selecting and implementing Upside Software, I-Many, Model N and Adjility's Contract Analysis Tool
• Led client-facing business and systems analysis from initiation through validation and close-out

Project Manager (contract) · I-Many, Inc. (now Model N)

• Sold and managed projects totaling more than $190,000
• Delivered Enterprise Revenue Management upgrades for The Coca-Cola Company, H. J. Heinz, Del Monte Foods, Southern Wine & Spirits and Direct Supply
• Wrote statements of work, managed scope and budgets, and ran client product demos and training
• Performed gap analysis of client business use cases during software upgrades

Senior Technical Project Manager (contract) · Dynamic Imaging Systems, Inc.

• Led implementation of an Oracle 10g Application Express infrastructure for proof-of-concept portal development
• Wrote and maintained functional specifications for new products, features and interfaces
• Ran project reviews and produced schedules, SOWs, RACI matrices and work breakdown structures
• Served as primary customer contact from sale through upgrade, keeping deployments on time and on budget

Senior Systems Engineer, Project Management (contract) · Verizon

• Managed the Tivoli Configuration Manager 4.2 (formerly BigFix) rollout to 7,034 clients on Solaris, AIX, HP-UX and Linux servers
• Led a matrixed team across six U.S. data centers and Chennai, India
• Met CMM Level III requirements for hardware, software, middleware and client packaging
• Designed and implemented the Tivoli repository data warehouse in Oracle on HP-UX

Author & Project Manager · Dynamic Multimedia Systems, Inc.

• Managed design and delivery of a 3-day Microsoft Project XP course on CD/DVD and the web
• Managed a companion 2-day Microsoft PowerPoint XP course
• Wrote course modules on building a Project Management Office and project status reporting
• Managed resources, budget, project plan and milestones for the courseware business

Director, Technical Operations · Technology Portals, Inc.

• Built and led a 25-person national project team at a start-up
• Established the company's SDLC, including contract and project work breakdown structures
• Engineered and deployed a multi-tier Frame Relay WAN across Windows, Sun, Mac and Linux systems
• Launched a Java-based touch-screen travel and tourism kiosk start-up.

Vendor Compliance QA Manager, Y2K · Raytheon Engineers & Constructors

• Made final call on Y2K compliance status for client plant, lab and IT equipment
• Led a 7-person Philadelphia vendor compliance team, assigning vendors and training staff
• Tracked Y2K status of 71,000+ products and 616,000+ inventory items for about 88 clients
• Taught a Y2K seminar for Colgate-Palmolive in Brazil and inventoried three São Paulo-area plants
• Built a Windows NT international domain and rolled out NT 4 / Office 2000 in one weekend

Business Unit Administrator · Pathfinder, Inc.

• Served as Project Administrator for a $78M Puerto Rico refinery modernization program
• Rewrote insulation, piping and electrical specs in a $250K upgrade for a chemicals client
• Designed and coded a corporate-history database that generated client profiles for proposals
• Launched the company website and led the company-wide Windows 95 / Office rollout
• Built a Visual Basic / Excel version of CII's Project Definition Rating Index

Manager, Administration & Technical Services · Life Cycle Engineering, Inc.

• Developed 45+ condition-based maintenance systems for Navy surface ships at NAVSEA
• Set up Philadelphia Division office, including records, systems and customer interface
• Served as DIS Facility Security Officer
• Tracked and reported monthly spending on $3M Navy maintenance-monitoring contract

Yeoman Second Class (E-5) · U.S. Navy, USS Skate (SSN-578), USS Sargo (SSN-584) · Pearl Harbor, HI

• Assisted officers with engineering packages
• Administered pay, personnel and security records for submarine crews
• Earned a Submarine Squadron SEVEN Letter of Commendation, Armed Forces Expeditionary Medal, Navy Expeditionary Medal, Sea Service Deployment ribbon (4th Award)
• Completed Basic Submarine School and Yeoman "A" School; advanced to E-5 in 1986
• Developed admin programs on CPT and Zenith systems, cutting record-keeping time

Video & Film Lab Technician (Student) · Virginia Highlands Community College

• Designed and installed the campus downlink and closed-circuit TV system
• Maintained campus video equipment, including Sony VCRs, Ikegami monitors and RCA tape decks
• Ran the black-and-white film lab: developing, enlarging and darkroom chemicals

Broadcast Technician & On-Air Personality · WCYB-TV 5 & WFHG-AM 98

• Maintained RCA 2" videotape recorders, Sony ENG recorders and Ikegami cameras
• Operated microwave relay, signal switching and character-generation equipment
• Maintained WFHG-AM transmitter within FCC limits
• Earned FCC First Class Radiotelephone license May 1979